Privacy policy
Effective Date: 11/20/2025
At Olnna Store, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.
By using our site, you agree to the practices described below.
1. Information We Collect
A. Personal Information You Provide
We collect personal information when you:
- Place an order
- Create an account
- Subscribe to our newsletter
- Contact customer support
- Participate in promotions or surveys
This may include:
- Name
- Email address
- Shipping address
- Billing address
- Payment information (processed securely through third-party providers)
- Phone number
B. Automatically Collected Information
When you browse our store, we automatically receive:
- IP address
- Browser type
- Device information
- Cookies and tracking data
- Pages visited, time on site, and referral links
This helps us improve website experience and personalize your shopping journey.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates and customer support
- Improve products, services, and site performance
- Send promotional emails (only with your consent)
- Prevent fraudulent activity
- Personalize your shopping experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal data.
We may share your information with trusted third parties solely to operate our store, such as
- Payment processors (Shopify Payments, PayPal, etc.)
- Shipping carriers
- Email marketing platforms
- Analytics tools
- Customer support tools
All third-party partners are required to protect your information and comply with data privacy laws.
4. Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences
- Enable secure checkout
- Track website performance
- Personalize product recommendations
You can disable cookies through your browser settings, but some features may not work properly.
5. Data Security
We take your security seriously.
Olnna Store uses:
- SSL encryption
- Secure checkout systems
- Restricted data access
- Regular security monitoring
However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we have about you
- Request corrections or updates
- Request deletion of your data
- Opt out of marketing communications
- Request data portability
To make a request, email us at support@olnnastore.com.
7. Email & SMS Marketing
With your permission, we may send:
- Promotions
- Discounts
- Product launches
- Store updates
You can unsubscribe anytime through the link in our emails or by replying STOP to SMS.
8. Children’s Privacy
Olnna Store does not knowingly collect information from children under the age of 13.
If a parent or guardian believes personal information has been unintentionally collected, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes to our practices or for legal reasons.
The “Effective Date” at the top will always show the most recent update.
10. Contact Us
If you have questions about this policy or how your data is used, contact us at