Payment Policy

Effective Date: 11/20/2025
Simplifying Parenthood, Beautifully.

This Payment Policy explains the payment methods we accept, how transactions are processed, and the protections in place for your security when shopping at Olnna Store.

Accepted Payment Methods

Olnna Store accepts a variety of secure payment options to make checkout safe and convenient:

Credit & Debit Cards

  • Visa
  • MasterCard
  • American Express
  • Discover

Digital Wallets

  • Apple Pay     
  • Google Pay      
  • Shop Pay

PayPal

Secure payments using your PayPal balance or linked accounts.

Buy Now, Pay Later (If Enabled)

  • Shop Pay Installments
  • Other installment options are available at the checkout

Availability may vary based on location and eligibility.

Payment Security

Your security is our priority.
All payments are processed through encrypted, PCI-compliant systems. Olnna Store does not store your full credit card details.

We use:

  • SSL encryption
  • Secure checkout gateways
  • Fraud-prevention tools

This ensures your personal and payment information remains protected at all times.

Order Confirmation

Once payment is successfully processed:

  • You will receive an email confirmation with your order details
  • Orders that cannot be verified may be subject to review or cancellation for security purposes

If payment fails, your order will not be processed.

Payment Verification

For your protection, orders may be subject to:

  • Additional identity verification
  • Billing address confirmation
  • Fraud checks

If verification cannot be completed, the order may be canceled and refunded.

Currency

All prices listed on the site are in USD (United States Dollars) unless stated otherwise.

  • International customers are responsible for:
  • Conversion fees
  • Bank processing fees
  • Import duties and taxes (see Shipping Policy)

Payment Holds

If your payment triggers an automatic security review (such as mismatched addresses or unusual activity), your bank may temporarily place a hold.
This is not controlled by Olnna Store.

Contact your bank or payment provider for clarification.

Taxes

Applicable taxes (such as state or local sales tax) will be calculated at checkout based on your shipping address and local regulations.

Refunds to Payment Method

Approved refunds will be returned to your original method of payment.
Processing times vary by bank but typically take:

  • 5–10 business days for most credit cards
  • Up to 7 business days for PayPal

Shipping fees are non-refundable unless the return is due to an Olnna Store error.

Order Cancellations

Orders can only be canceled if they have not yet been processed or shipped.
Once shipped, cancellations are not possible.

Contact Us

For payment-related questions or assistance, email us at:
support@olnnastore.com